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Customer Feedback

See what our customers have to say about us.
 

Very helpful and knowledgable staff. Bathroom was completed on time and to a very high standard. Would recommend Bathtek very highly. Excellent service throughout the installation. Work done cleanly and to a high standard.

28-Sept-2024

Many thanks to Pete and the team for a fantastic job. They implemented a very specific solution to our requirements and couldn’t have been more helpful. As a result couldn’t be happier with the new bathroom. Wholeheartedly recommend Bathtek and will definitely use them in the future.

23-Sept-2024

This company has been a pleasure to deal with. Every deadline met. Beautiful finish, we are so pleased. Thank you so much to everyone involved, could not of asked for better service throughout.

30- Aug-2024

Reliable company. Work done promptly and efficiently. Glad to find a good company that would do a small repair.

17-Aug-2024

We would thoroughly recommend Bathtek for a well designed and professionally installed bathroom. Excellent from start to finish. The whole process was expertly overseen, we were reassured by the professionalism shown by all the staff.

09-Aug-2024

The work was done to our specification, quickly and cleanly by a friendly and polite team, who were very punctual. Would definitely recommend.

01-Aug-2024

Both the office staff and the engineers were excellent and I would use the company ‘Bathtek’ again..

26-July-2024

From Peter coming to measure up, going in to the showroom and the installation, everything has been of the highest quality and staff extremely helpful and friendly.

13-July-2024

Excellent work carried out to a high standard. Workers very polite,clean, hard working, professional and an eye for detail. Everything was perfect from visiting the showroom, nothing was too much trouble and everything was explained to us. Would recommend to others.

29-June-2024

Thank you all for the excellent service provided. From walking into your showroom we were greeted with help. Pete was knowledgable and experienced, helping us to design a small en suite, nothing was too much trouble. A special thanks to Dan and Scott for your professionalism, hard work, attention to detail, friendliness and the outstanding result. We would highly recommend Bathtek.

03-May-2024

Excellent service from start to finish. All staff very helpful and a great job done by fitter. Prompt efficient service, very friendly, helpful staff. Highly recommended. The installation was as planned done to a high standard.

27-April-2024

Professional service, everything completed to a high standard within the agreed time framework. Good communication- informed and updated at every stage of the job. Very satisfied with outcome.

06-April-2024

The staff in the showroom were very knowledgeable about the process and the products. The engineers included us about the alternatives before fitting items. We found them efficient, clean and always punctual. We are very satisfied with everything.

05-March 2024

Fitter arrived on time and got to work straight away, wasting no time hanging about(Very good). Really pleased with work completed and would recommend Bathtek to anyone.

16-Feb 2024

Excellent customer service, the engineers were always on time, very efficient and work completed to a very high standard. Would highly recommend Bathtek, a first class service provided from our first visit to the showroom to the final completion. Very flexible and adapted to our specific needs.

18-Jan-2024

In my opinion Bathtek was a well organised company. From first meeting Bathtek have been friendly, nothing was too much trouble and always cleaned up at the end of the day. Would recommend to anyone.

25-Nove-2023

Fabulous from start to finish, very professional company with hardworking, tidy and extremely friendly and helpful staff. Very highly recommended, everything was perfect from start to finish. Pete, Scott and Dan were so friendly. Thank you

19-Oct-2023

We were impressed by the professional pride that Daniel and Kyle demonstrated. We were consulted throughout to ensure things were done to our satisfaction. We love the finished bathroom – its amazing Hassle free from start to finish. Everyone was very friendly and took the time to explain the different stages of the job. Cannot thank the whole bathtek team enough.

23-Apr-2022

Having used Bathtek before we have no hesitation in recommending them to others. From the showroom staff to the installation engineers, they are all thoroughly professional and accept nothing less than perfection.

21-Apr-2022

Altogether it was a very pleasing experience. I was particular impressed by the standard of the workmanship and the cleanliness. Great job overall.

14-Apr-2022

We had a walk in bath fitted so that we are still able to have a bath. The job done was perfect and enabled myself and my wife to continue to use the bath. Thank you Bathtek for making our bathroom much user friendly.

08-Dec-2023

From initial contact to completion, the service has been fantastic. We couldn’t have asked for better service. Big thanks to Peter, Zeena, Dan and Kyle.

29-Mar-2022

Prompt and efficient service, Did a really good job.

09-Mar-2022

Our bathroom looks better than I thought it would. Totally thrilled with it. The engineers were superb, never stopped and always arrived on time. Would happily recommend Bathtek.

05-Mar-2022

The staff are very friendly and polite with the fitters leaving areas clean and tidy at all times during installation. We would highly recommend Bathtek to family and friends.

26-Feb-2022

Another good job. This is the third time we have had Bathtek and would recommend them. Lovely family and staff, friendly and courteous.

26-Feb-2022

Very professional from showroom to installation. Scott is really great at his job. Nice to find a tradesman who is so competent and professional – nothing was too much trouble. Very clean and tidy and was kept informed throughout the whole process. Highly recommend.

23-Feb-2022

Job well done and very good workers

12-Feb-2022

Very professional company. Could not fault any aspect of the work. Very prompt in fixing slight problems which occur in installation.

08-Feb-2022

Amazing service from start to finish. Really pleased with the result and would highly recommend Bathtek.

08-Feb-2022

Company easy to deal with and informative. The prices are competitive and the engineers did an excellent job. All the staff and engineers are very friendly and helpful.

01-Feb-2022

This is the second major job we have had Bathtek undertake for us – Excellent work!

01-Feb-2022

Very friendly and professional service throughout

01-Feb-2022

We found the staff helpful and professional from the initial showroom visit, to design service and final installation. They are helpful and friendly and offer no pressure sales. The engineers were efficient and professional and considerate of us as homeowners during installation.

22-Jan-2022

Bathtek have done work for me previously so was not surprised to find quality workmen doing quality work.

22-Jan-2022

We have used Bathtek previously and knew they were a good and reliable company. We were impressed with a short wait on installation and impressed with the time scale of completion and quality. We were not disappointed and would highly recommend them.

22-Jan-2022

From getting the estimate to the job being completed, everything was perfect with no disruption at all. It was brilliant. We always use local companies and was not disappointed with the quality of service.

22-Jan-2022

We were fully informed of work and prices before work commenced. All work and staff were very good and efficient. On completion everywhere both inside and outside were left clean and tidy.

22-Jan-2022

Bathtek did a brilliant job; everyone was very polite and very clean while working. I would recommend this company without hesitation.

10-Jan-2022

Very efficient from start to finish, from the time they arrived (on time every day) to leaving, they never stopped working. I am thrilled with my new bathroom

07-Jan-2022

We are very pleased with everything – Bathtek are the full package 5* all the way

07-Jan-2022

I found Bathtek to be very professional and helpful at all levels of the company. The engineers arrived on time every day and have done an excellent job. I would happily recommend them to anyone. We are really pleased with the complete refurbishment of our bathroom,

07-Jan-2022

From start to finish this has been the best experience I have had when dealing with work in my home. Everyone I have dealt with takes pride in what they do, they explain things all the time and gives good advice. The engineers are a credit to Bathtek – They were respectful in my home and kept me informed of progress each day. My finished bathroom is better than even I expected.

05-Jan-2022

Bathtek was strongly recommended to me by a friend and I can see why – They are knowledgeable, efficient, prompt and courteous. No sales flannel, just helpful advice and guidance. I am really pleased with the results and have no hesitation in recommending Bathtek and I am also having therm back to do my en-suite and cloakroom. I am so delighted with the end result. It was so much better that they cover all aspects o the work ‘in house’. Thank you for a job well done.

Ms Waring - Lymm, Oct 2019

We had three quotes in total however Bathtek provided a better service and spent time explaining what was required for our needs.
From initial contact visit, attendance at the showroom to view and pick materials, everyone was very pleasant and informative. I could not be any happier with the end result and was exactly what we wanted. We love our new bathroom and en-suite. Well done Bathtek, I would happily recommend to family and friends.
Bathtek have provided us with a spacious bathroom and en-suite which we are very pleased with, looks very modern and we love it. Thank you Bathtek

Mr & Mrs Jones - Skelmersdale - July 2019

We received really good advice when we began choosing our new bathroom and we were kept informed of every step of installation. We also liked the way we knew that time they were arriving each day. We are extremely pleased and we would definitely recommend and use Bathtek Northwest again
Mr & Mrs Blundell - Hindley, July 2019

We made a total of 4 visits to the showroom from the initial visit to look around to sorting out the finer details and on each occasion we received the right amount of help from Zeena when we asked for it, but left to look around at our own speed when we wanted to. On the installation days the fitters turned up on time and each one knew their job ans just got ion with it – no idle chatting about other subjects to help pass the day. They were clean, tidy and polite throughout the job and we cannot praise them enough for this. Nothing could be improved, job was done to perfection.
Mrs Greenhalgh - Orrell, June 2019

I found everyone at Bathtek very helpful, hard working, polite and friendly. The end result is amazing and I could not be happier. I am more than pleased with the work that has been carried out and I would happily recommend Bathtek to others. There was no messing around, they just got the jobs done. I really just want to say a big ‘THANK YOU’ to all the team, they have made me so happy!
Mrs Banks - Wigan, June 2019

Bathtek is an experienced family firm who looked after us from start to finish.  We got a top quality end result at the best price (not the cheapest,  but the bet quality)  We are delighted with the ideas given and quality of product and installation.  This company has experienced advisors, skilled fitters and looks after the customer.  Recommended without reservation.
Dear Pete,  Zeena and your team,
THANK YOU for giving us the most beautiful en-suite we could’ve wished for.  You delivered everything you promised and more.  When an unforeseeable problem arose you dealt with it efficiently.  We can’t fault your work, manners, timings, tidiness etc in every way.  We’re recommending you unreservedly.
Mr & Mrs Albion, Standish - May 2019

Thank you so much for all your hard work in giving me a new bathroom – which everyone agrees is SUPERB!. I was especially delighted and surprised with the presentation of your invoice. No wonder you have been awarded certificates of excellent for outstanding customer service by Wigan Council over the years. Thank you once again
Mrs Lockett - New Springs, April 2019

We are so happy to have found Bathtek to fit our new bathroom.  We found them very professional and they have very high work standards.  After the survey had been completed we had every faith in their plan;  we were made very welcome in the showroom on each visit.  We had changed some of our requirements that could only be looked at while on the day of the job.  The extra cost of the work was discussed and we were happy to proceed,  we fully trusted Bathtek to do the additional work without a quote
Mr Towell - Manchester, 2019

I have had work done by Bathtek on two occasions now and would definitely recommend them to anyone.  From my initial enquiry to completion of the job,  all the staff at Bathtek are friendly and co-operative and I am very pleased with the work carried out.
Mrs Pearson - Hindley, March 2019

I needed a shower tray fitted very urgently due to my wife coming out of hospital. I had a quote and decided to have my whole bathroom completed instead of just the shower tray and I am so glad to have done it.  The job has been done to very high standards and I am thrilled with it,  as I’m sure my wife will be when she gets out of hospital.  Bathtek have been perfect in every way and I cannot thank them enough.
Mr Smith - Hindley Green, March, 2019

We found the showroom staff very helpful and knowledgeable.  The engineers all worked as part of a team,  I think thats why they carried out the work so efficiently. They left everything clean and tidy.  From the initial assessment it was obvious we would get a good choice of exactly what we wanted and a good job done.  We have nothing to do but admire our new bathroom.
Mr & Mrs Farrimond - March, 2019

Excellent workmanship,  clean & tidy at all times.  Workmen were all very polite.  Bathtek are a pleasure to do business with.  We have used them before and I’m sure we will use them again.,  Big thanks for a small job done very well.  Thank you
Mr & Mrs Atherton - March, 2019

I had a walk in bath fitted and I am thrilled with the result.  All the staff have been very helpful and the fitters worked well.  I can’t wait to try my new bath out.  I would highly recommend Bathtek
Mrs Prescott - March, 2019

We are very pleased with our bathroom after 5 years as we originally were.at the time.  We called on Bathtek to do another job and they fitted us in very fast as it was an emergency.    The professionalism from all at Bathtek is exceptional.  We would highly recommend them.  We are  looked after so well and we are are really appreciative of Bathtek’s help and professionalism, not forgetting the
friendship we have made with them.
Mr & Mrs Mullineaux - March, 2019

​I was looking to buy a shower cubicle, had seen one in Costco catalogue but needed to see it in real life. Found Bathtek UK in Wigan – it’s like a Tardis crossed with Aladdin’s cave! A very knowledgeable man answered all our queries and explained our many different options. We discovered wall cladding in some of their displays and were blown away by the concept – no more grout! No more having to clean, replace or think about grout!! I made up my mind a few days later and went for a LW10, spoke to Zeena who agreed to price match. Also added some wall cladding from one of the handy catalogues we were given. Over the next few weeks I had a fair few dealings with Zena, if she’s busy – she calls back. She is ultra-efficient, helpful, knows her stuff and very patient with ditherers like me. Finding Bathtek was a stroke of luck, Zeena has been a star!
Kim Assiak - Manchester - March 2019

At the 1st visit we were told to look around and chose what we would prefer.  No hassle!  Zeena was very helpful and booked our work in.  The ‘gang’ arrived on time, EVERYDAY!  They set to work and apart from us asking them if they wanted a drink ,  they carried on working until lunch time and after.  Daniel, Kyle and Jordan were all clean, efficient, polite, friendly and trustworthy.  We would highly recommend Bathtek
Mr & Mrs Whatton, Wigan. Jan 2019

We visited the showroom on more than one occasion,  Zeena and Pete gave us lots of helpful information.  Once we had made our decision we were given an installation date and everything from them on was plain sailing!  The whole process was completed in less than a week and we are absolutely thrilled with our new bathroom.  Excellent  service from start to finish.  All the work was completed to a high standard and Pete and his team were polite and professional at all times.  We would have no hesitation in recommending Bathtek.
Mr & Mrs Roughley, Wigan. August 2018

We were asked what we wanted then Pete made some suggestions which were better for the en-suite.  All the young men were brilliant and very conscientious.  Dan explained things very well;  he also asked before doping some parts of the job which was very good indeed.  When they were finished they cleaned up very well,  five stars for that.  They explained about the finished job before leaving.  We usually clean up after workmen but not this time..brilliant!

We would like to let the council know that we looked on the council fair traders to get Bathtek Northwest and they deserve to be on there…5 stars plus!

Mr & Mrs Walford, Bickersahw. October 2018

First class job,  lads who did job we couldn’t fault them in any way.  Everything went like clockwork from start to finish.  We would happily recommend Bathtek to anyone.
Mr & Mrs Fitzpatrick, Standish. November 2018

I had a look at your showroom and had a chat with Zeena.  I wanted my bath taken out and a shower put in,  she showed me some panelling which I would never have thought of and it looked great.  I made arrangements for Pete to call out and measure up for me.  He said it would only take 2 days;  the work was started on Friday as a massive favour to me as I was desperate for a shower as I could not use my bath.  I was told the workmen would be at my house for 8am.  Daniel knocked on my door 2 before 8 and then Kyle turned up 2 minutes later.  Workmen on time;  I could not believe.  Daniel explained what they were going to do by first putting dust sheets down.  They were both very hard working and polite,  it was a pleasure to have them n my home.  When the job was finished Daniel explained how everything worked.  They left the house spotless which I was very impressed about.  I would recommend Bathtek to anybody.
Mrs Smith, Wigan. Nov 2018

We are really happy from start to finish with our en-suite and bathroom.  The engineers were really nice and polite.  Everywhere was left clean and tidy after installation.  Bathtek have been an excellent company to deal with;  everything has been explained from the product choice to the install.  Work has been done to a very high standard.
Mr & Mrs Byron, Orrell. Sept 2018

What a great company Bathtek are,  we would recommend them to anybody.  What they said they would do,  they did 100%.  We are over the moon with our new bathroom,  we cannot praise all the staff highly enough.  We have had complete satisfaction from surveyors visit to final completion.  We were very impressed with the showroom and the all the staff at Bathtek.
Mr & Mrs Butt, Atherton. November 2018

I liked the showroom;  Zeena and Co were all brilliant.  I knew that this was the company I wanted to buy from and deal with.  Great people,  family fun business who really care about customer’s.  They have a huge range of products in the showroom;  It is well worth a visit,  you won’t come home empty handed.  Bathtek provide excellent local service with no heavy sales patter,.  just honest and knowledgeable advice.
Mr Eldridge, Cheshire. Dec 2018

Address

Crescent Mill
Anderton Street
Ince
Wigan
WN2 2BJ

Opening Times

Monday - Friday
9:00am to 4.30pm
Saturday
10:00am to 3.30pm

Closed on Wednesday & Sunday

Proud Of What We do!

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