Customer Feedback

We had three quotes in total however Bathtek provided a better service and spent time explaining what was required for our needs.
From initial contact visit, attendance at the showroom to view and pick materials, everyone was very pleasant and informative. I could not be any happier with the end result and was exactly what we wanted. We love our new bathroom and en-suite. Well done Bathtek, I would happily recommend to family and friends.
Bathtek have provided us with a spacious bathroom and en-suite which we are very pleased with, looks very modern and we love it. Thank you Bathtek

We received really good advice when we began choosing our new bathroom and we were kept informed of every step of installation. We also liked the way we knew that time they were arriving each day. We are extremely pleased and we would definitely recommend and use Bathtek Northwest again

We made a total of 4 visits to the showroom from the initial visit to look around to sorting out the finer details and on each occasion we received the right amount of help from Zeena when we asked for it, but left to look around at our own speed when we wanted to. On the installation days the fitters turned up on time and each one knew their job ans just got ion with it – no idle chatting about other subjects to help pass the day. They were clean, tidy and polite throughout the job and we cannot praise them enough for this. Nothing could be improved, job was done to perfection.

I found everyone at Bathtek very helpful, hard working, polite and friendly. The end result is amazing and I could not be happier. I am more than pleased with the work that has been carried out and I would happily recommend Bathtek to others. There was no messing around, they just got the jobs done. I really just want to say a big ‘THANK YOU’ to all the team, they have made me so happy!

​I was looking to buy a shower cubicle, had seen one in Costco catalogue but needed to see it in real life. Found Bathtek UK in Wigan – it’s like a Tardis crossed with Aladdin’s cave! A very knowledgeable man answered all our queries and explained our many different options. We discovered wall cladding in some of their displays and were blown away by the concept – no more grout! No more having to clean, replace or think about grout!! I made up my mind a few days later and went for a LW10, spoke to Zeena who agreed to price match. Also added some wall cladding from one of the handy catalogues we were given. Over the next few weeks I had a fair few dealings with Zena, if she’s busy – she calls back. She is ultra-efficient, helpful, knows her stuff and very patient with ditherers like me. Finding Bathtek was a stroke of luck, Zeena has been a star!

At the 1st visit we were told to look around and chose what we would prefer.  No hassle!  Zeena was very helpful and booked our work in.  The ‘gang’ arrived on time, EVERYDAY!  They set to work and apart from us asking them if they wanted a drink ,  they carried on working until lunch time and after.  Daniel, Kyle and Jordan were all clean, efficient, polite, friendly and trustworthy.  We would highly recommend Bathtek

We visited the showroom on more than one occasion,  Zeena and Pete gave us lots of helpful information.  Once we had made our decision we were given an installation date and everything from them on was plain sailing!  The whole process was completed in less than a week and we are absolutely thrilled with our new bathroom.  Excellent  service from start to finish.  All the work was completed to a high standard and Pete and his team were polite and professional at all times.  We would have no hesitation in recommending Bathtek.

We were asked what we wanted then Pete made some suggestions which were better for the en-suite.  All the young men were brilliant and very conscientious.  Dan explained things very well;  he also asked before doping some parts of the job which was very good indeed.  When they were finished they cleaned up very well,  five stars for that.  They explained about the finished job before leaving.  We usually clean up after workmen but not this time..brilliant!

We would like to let the council know that we looked on the council fair traders to get Bathtek Northwest and they deserve to be on there…5 stars plus!

First class job,  lads who did job we couldn’t fault them in any way.  Everything went like clockwork from start to finish.  We would happily recommend Bathtek to anyone.

I had a look at your showroom and had a chat with Zeena.  I wanted my bath taken out and a shower put in,  she showed me some panelling which I would never have thought of and it looked great.  I made arrangements for Pete to call out and measure up for me.  He said it would only take 2 days;  the work was started on Friday as a massive favour to me as I was desperate for a shower as I could not use my bath.  I was told the workmen would be at my house for 8am.  Daniel knocked on my door 2 before 8 and then Kyle turned up 2 minutes later.  Workmen on time;  I could not believe.  Daniel explained what they were going to do by first putting dust sheets down.  They were both very hard working and polite,  it was a pleasure to have them n my home.  When the job was finished Daniel explained how everything worked.  They left the house spotless which I was very impressed about.  I would recommend Bathtek to anybody.

We are really happy from start to finish with our en-suite and bathroom.  The engineers were really nice and polite.  Everywhere was left clean and tidy after installation.  Bathtek have been an excellent company to deal with;  everything has been explained from the product choice to the install.  Work has been done to a very high standard.

What a great company Bathtek are,  we would recommend them to anybody.  What they said they would do,  they did 100%.  We are over the moon with our new bathroom,  we cannot praise all the staff highly enough.  We have had complete satisfaction from surveyors visit to final completion.  We were very impressed with the showroom and the all the staff at Bathtek.

I liked the showroom;  Zeena and Co were all brilliant.  I knew that this was the company I wanted to buy from and deal with.  Great people,  family fun business who really care about customer’s.  They have a huge range of products in the showroom;  It is well worth a visit,  you won’t come home empty handed.  Bathtek provide excellent local service with no heavy sales patter,.  just honest and knowledgeable advice.