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Customer Feedback

See what our customers have to say about us.

Fantastic from start to finish, All work that was done was to a high standard and i cant thank them enough. The workmen attention to detail was excellent. I would definitely recommend.


From survey to installation very good service provided. Scott and Harry worked very well, kept me informed and cleaned up each day.


The staff were very helpful and friendly. I couldnt be more pleased with the work and finish. They have done a lovely job. i will recommend them


So helpful and accommodating quick efficient and tidy.


Great service and attention to detail right through from my visit to the showroom to the installation. Great job thankyou.


From start to finish the service and workmanship was outstanding. Great communication with Zeena and the guys who fitted the bathroom were friendly and cleaned up everything. Highly recommended.


I would recommend this firm, first class service by all staff, all staff extremely professional, installation staff informed us of everything they did, absolutely amazing.


No complaints/issues at all from start to finish, extremely happy. Perfect form start to finish, cannot fault i work from home and there was no disturbance at all.


Gold star service in every department, would highly recommend, from showroom, survey and installation first class. From Zeena in the showroom, pete on the estimate and Dan and lad on the installation, very polite, friendly and extremely professional.


I have always used bathtek for a lot of years. The work is always perfect. Another wonderful job done, cannot recommend bathtek enough.


I would recommend Bathtek to anyone needing a bathroom done, I am over the moon. Excellent work. Very prompt in all ways and would recommend to family and friends.


We were very impressed with bathtek from first contact to completed installation. Very happy and highly recommend.


We are very pleased with the work from start to finish. Everybody was always very helpful. We never visited the showroom, we did it all from home which is what we wanted. We are extremely pleased with all the work and the team that came were fantastic. We cant thank them enough.


Excellent from start to finish, i am happy to recommend them to anyone. worked very hard and explained everything really well. Everyone i dealt with start to finish have been wonderful. Our engineers were both brilliant,friendly hard working competent guys. Thanks you all so much, we love our en-suite.


We asked Bathtek for a price to supply and fit us some showering facilities for people who come and use our service. They provided us with a cost and offered to do the whole works totally FREE OF CHARGE. I have to say a massive thank you. The showers will help so many people who don’t have access to a bathroom to keep clean. Bathtek did the whole work free of charge and we cannot thank them enough. A local company offering a great service.


We asked Bathtek for a price to supply and fit us some showering facilities for people who come and use our service. They provided us with a cost and offered to do the whole works totally FREE OF CHARGE. I have to say a massive thank you. The showers will help so many people who don’t have access to a bathroom to keep clean. Bathtek did the whole work free of charge and we cannot thank them enough. A local company offering a great service.


The entire experience was excellent. Nothing was too much trouble and the finished bathroom looks amazing. Especially impressed with Danny and his attention to detail and willingness to check and explain everything. Would use them again in a heartbeat and already recommending them to friends…


We were impressed by the professional pride that Daniel and Kyle demonstrated. We were consulted throughout to ensure things were done to our satisfaction. We love the finished bathroom – its amazing Hassle free from start to finish. Everyone was very friendly and took the time to explain the different stages of the job. Cannot thank the whole bathtek team enough.


Having used Bathtek before we have no hesitation in recommending them to others. From the showroom staff to the installation engineers, they are all thoroughly professional and accept nothing less than perfection.


Altogether it was a very pleasing experience. I was particular impressed by the standard of the workmanship and the cleanliness. Great job overall.


We are very impressed with the whole team from start to finish and would happily recommend Bathtek to both friends and family. Great job; we are thrilled.


From initial contact to completion, the service has been fantastic. We couldn’t have asked for better service. Big thanks to Peter, Zeena, Dan and Kyle.


Prompt and efficient service, Did a really good job.


Our bathroom looks better than I thought it would. Totally thrilled with it. The engineers were superb, never stopped and always arrived on time. Would happily recommend Bathtek.


The staff are very friendly and polite with the fitters leaving areas clean and tidy at all times during installation. We would highly recommend Bathtek to family and friends.


Another good job. This is the third time we have had Bathtek and would recommend them. Lovely family and staff, friendly and courteous.


Very professional from showroom to installation. Scott is really great at his job. Nice to find a tradesman who is so competent and professional – nothing was too much trouble. Very clean and tidy and was kept informed throughout the whole process. Highly recommend.


Job well done and very good workers


Very professional company. Could not fault any aspect of the work. Very prompt in fixing slight problems which occur in installation.


Amazing service from start to finish. Really pleased with the result and would highly recommend Bathtek.


Company easy to deal with and informative. The prices are competitive and the engineers did an excellent job. All the staff and engineers are very friendly and helpful.


This is the second major job we have had Bathtek undertake for us – Excellent work!


Very friendly and professional service throughout


We found the staff helpful and professional from the initial showroom visit, to design service and final installation. They are helpful and friendly and offer no pressure sales. The engineers were efficient and professional and considerate of us as homeowners during installation.


Bathtek have done work for me previously so was not surprised to find quality workmen doing quality work.


We have used Bathtek previously and knew they were a good and reliable company. We were impressed with a short wait on installation and impressed with the time scale of completion and quality. We were not disappointed and would highly recommend them.


From getting the estimate to the job being completed, everything was perfect with no disruption at all. It was brilliant. We always use local companies and was not disappointed with the quality of service.


We were fully informed of work and prices before work commenced. All work and staff were very good and efficient. On completion everywhere both inside and outside were left clean and tidy.


Bathtek did a brilliant job; everyone was very polite and very clean while working. I would recommend this company without hesitation.


Very efficient from start to finish, from the time they arrived (on time every day) to leaving, they never stopped working. I am thrilled with my new bathroom


We are very pleased with everything – Bathtek are the full package 5* all the way


I found Bathtek to be very professional and helpful at all levels of the company. The engineers arrived on time every day and have done an excellent job. I would happily recommend them to anyone. We are really pleased with the complete refurbishment of our bathroom,


From start to finish this has been the best experience I have had when dealing with work in my home. Everyone I have dealt with takes pride in what they do, they explain things all the time and gives good advice. The engineers are a credit to Bathtek – They were respectful in my home and kept me informed of progress each day. My finished bathroom is better than even I expected.


Bathtek was strongly recommended to me by a friend and I can see why – They are knowledgeable, efficient, prompt and courteous. No sales flannel, just helpful advice and guidance. I am really pleased with the results and have no hesitation in recommending Bathtek and I am also having therm back to do my en-suite and cloakroom. I am so delighted with the end result. It was so much better that they cover all aspects o the work ‘in house’. Thank you for a job well done.

Ms Waring - Lymm, Oct 2019

We had three quotes in total however Bathtek provided a better service and spent time explaining what was required for our needs.
From initial contact visit, attendance at the showroom to view and pick materials, everyone was very pleasant and informative. I could not be any happier with the end result and was exactly what we wanted. We love our new bathroom and en-suite. Well done Bathtek, I would happily recommend to family and friends.
Bathtek have provided us with a spacious bathroom and en-suite which we are very pleased with, looks very modern and we love it. Thank you Bathtek

Mr & Mrs Jones - Skelmersdale - July 2019

We received really good advice when we began choosing our new bathroom and we were kept informed of every step of installation. We also liked the way we knew that time they were arriving each day. We are extremely pleased and we would definitely recommend and use Bathtek Northwest again
Mr & Mrs Blundell - Hindley, July 2019

We made a total of 4 visits to the showroom from the initial visit to look around to sorting out the finer details and on each occasion we received the right amount of help from Zeena when we asked for it, but left to look around at our own speed when we wanted to. On the installation days the fitters turned up on time and each one knew their job ans just got ion with it – no idle chatting about other subjects to help pass the day. They were clean, tidy and polite throughout the job and we cannot praise them enough for this. Nothing could be improved, job was done to perfection.
Mrs Greenhalgh - Orrell, June 2019

I found everyone at Bathtek very helpful, hard working, polite and friendly. The end result is amazing and I could not be happier. I am more than pleased with the work that has been carried out and I would happily recommend Bathtek to others. There was no messing around, they just got the jobs done. I really just want to say a big ‘THANK YOU’ to all the team, they have made me so happy!
Mrs Banks - Wigan, June 2019

Bathtek is an experienced family firm who looked after us from start to finish.  We got a top quality end result at the best price (not the cheapest,  but the bet quality)  We are delighted with the ideas given and quality of product and installation.  This company has experienced advisors, skilled fitters and looks after the customer.  Recommended without reservation.
Dear Pete,  Zeena and your team,
THANK YOU for giving us the most beautiful en-suite we could’ve wished for.  You delivered everything you promised and more.  When an unforeseeable problem arose you dealt with it efficiently.  We can’t fault your work, manners, timings, tidiness etc in every way.  We’re recommending you unreservedly.
Mr & Mrs Albion, Standish - May 2019

Thank you so much for all your hard work in giving me a new bathroom – which everyone agrees is SUPERB!. I was especially delighted and surprised with the presentation of your invoice. No wonder you have been awarded certificates of excellent for outstanding customer service by Wigan Council over the years. Thank you once again
Mrs Lockett - New Springs, April 2019

We are so happy to have found Bathtek to fit our new bathroom.  We found them very professional and they have very high work standards.  After the survey had been completed we had every faith in their plan;  we were made very welcome in the showroom on each visit.  We had changed some of our requirements that could only be looked at while on the day of the job.  The extra cost of the work was discussed and we were happy to proceed,  we fully trusted Bathtek to do the additional work without a quote
Mr Towell - Manchester, 2019

I have had work done by Bathtek on two occasions now and would definitely recommend them to anyone.  From my initial enquiry to completion of the job,  all the staff at Bathtek are friendly and co-operative and I am very pleased with the work carried out.
Mrs Pearson - Hindley, March 2019

I needed a shower tray fitted very urgently due to my wife coming out of hospital. I had a quote and decided to have my whole bathroom completed instead of just the shower tray and I am so glad to have done it.  The job has been done to very high standards and I am thrilled with it,  as I’m sure my wife will be when she gets out of hospital.  Bathtek have been perfect in every way and I cannot thank them enough.
Mr Smith - Hindley Green, March, 2019

We found the showroom staff very helpful and knowledgeable.  The engineers all worked as part of a team,  I think thats why they carried out the work so efficiently. They left everything clean and tidy.  From the initial assessment it was obvious we would get a good choice of exactly what we wanted and a good job done.  We have nothing to do but admire our new bathroom.
Mr & Mrs Farrimond - March, 2019

Excellent workmanship,  clean & tidy at all times.  Workmen were all very polite.  Bathtek are a pleasure to do business with.  We have used them before and I’m sure we will use them again.,  Big thanks for a small job done very well.  Thank you
Mr & Mrs Atherton - March, 2019

I had a walk in bath fitted and I am thrilled with the result.  All the staff have been very helpful and the fitters worked well.  I can’t wait to try my new bath out.  I would highly recommend Bathtek
Mrs Prescott - March, 2019

We are very pleased with our bathroom after 5 years as we originally the time.  We called on Bathtek to do another job and they fitted us in very fast as it was an emergency.    The professionalism from all at Bathtek is exceptional.  We would highly recommend them.  We are  looked after so well and we are are really appreciative of Bathtek’s help and professionalism, not forgetting the
friendship we have made with them.
Mr & Mrs Mullineaux - March, 2019

​I was looking to buy a shower cubicle, had seen one in Costco catalogue but needed to see it in real life. Found Bathtek UK in Wigan – it’s like a Tardis crossed with Aladdin’s cave! A very knowledgeable man answered all our queries and explained our many different options. We discovered wall cladding in some of their displays and were blown away by the concept – no more grout! No more having to clean, replace or think about grout!! I made up my mind a few days later and went for a LW10, spoke to Zeena who agreed to price match. Also added some wall cladding from one of the handy catalogues we were given. Over the next few weeks I had a fair few dealings with Zena, if she’s busy – she calls back. She is ultra-efficient, helpful, knows her stuff and very patient with ditherers like me. Finding Bathtek was a stroke of luck, Zeena has been a star!
Kim Assiak - Manchester - March 2019

At the 1st visit we were told to look around and chose what we would prefer.  No hassle!  Zeena was very helpful and booked our work in.  The ‘gang’ arrived on time, EVERYDAY!  They set to work and apart from us asking them if they wanted a drink ,  they carried on working until lunch time and after.  Daniel, Kyle and Jordan were all clean, efficient, polite, friendly and trustworthy.  We would highly recommend Bathtek
Mr & Mrs Whatton, Wigan. Jan 2019

We visited the showroom on more than one occasion,  Zeena and Pete gave us lots of helpful information.  Once we had made our decision we were given an installation date and everything from them on was plain sailing!  The whole process was completed in less than a week and we are absolutely thrilled with our new bathroom.  Excellent  service from start to finish.  All the work was completed to a high standard and Pete and his team were polite and professional at all times.  We would have no hesitation in recommending Bathtek.
Mr & Mrs Roughley, Wigan. August 2018

We were asked what we wanted then Pete made some suggestions which were better for the en-suite.  All the young men were brilliant and very conscientious.  Dan explained things very well;  he also asked before doping some parts of the job which was very good indeed.  When they were finished they cleaned up very well,  five stars for that.  They explained about the finished job before leaving.  We usually clean up after workmen but not this time..brilliant!

We would like to let the council know that we looked on the council fair traders to get Bathtek Northwest and they deserve to be on there…5 stars plus!

Mr & Mrs Walford, Bickersahw. October 2018

First class job,  lads who did job we couldn’t fault them in any way.  Everything went like clockwork from start to finish.  We would happily recommend Bathtek to anyone.
Mr & Mrs Fitzpatrick, Standish. November 2018

I had a look at your showroom and had a chat with Zeena.  I wanted my bath taken out and a shower put in,  she showed me some panelling which I would never have thought of and it looked great.  I made arrangements for Pete to call out and measure up for me.  He said it would only take 2 days;  the work was started on Friday as a massive favour to me as I was desperate for a shower as I could not use my bath.  I was told the workmen would be at my house for 8am.  Daniel knocked on my door 2 before 8 and then Kyle turned up 2 minutes later.  Workmen on time;  I could not believe.  Daniel explained what they were going to do by first putting dust sheets down.  They were both very hard working and polite,  it was a pleasure to have them n my home.  When the job was finished Daniel explained how everything worked.  They left the house spotless which I was very impressed about.  I would recommend Bathtek to anybody.
Mrs Smith, Wigan. Nov 2018

We are really happy from start to finish with our en-suite and bathroom.  The engineers were really nice and polite.  Everywhere was left clean and tidy after installation.  Bathtek have been an excellent company to deal with;  everything has been explained from the product choice to the install.  Work has been done to a very high standard.
Mr & Mrs Byron, Orrell. Sept 2018

What a great company Bathtek are,  we would recommend them to anybody.  What they said they would do,  they did 100%.  We are over the moon with our new bathroom,  we cannot praise all the staff highly enough.  We have had complete satisfaction from surveyors visit to final completion.  We were very impressed with the showroom and the all the staff at Bathtek.
Mr & Mrs Butt, Atherton. November 2018

I liked the showroom;  Zeena and Co were all brilliant.  I knew that this was the company I wanted to buy from and deal with.  Great people,  family fun business who really care about customer’s.  They have a huge range of products in the showroom;  It is well worth a visit,  you won’t come home empty handed.  Bathtek provide excellent local service with no heavy sales patter,.  just honest and knowledgeable advice.
Mr Eldridge, Cheshire. Dec 2018


Crescent Mill
Anderton Street

Opening Times

Monday - Friday
9:00am to 4.30pm
10:00am to 3.30pm

Closed on Wednesday & Sunday

Proud Of What We do!

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